Senior Administration Officer

About the role

The Senior Administration Officer supports the smooth operation of an aged‑care residence, handling a variety of administrative tasks and front‑desk duties. You will work closely with residents, families, and staff to ensure high‑quality service delivery.

Key responsibilities

• Provide overall administrative support to ensure successful home operations.
• Oversee and manage front‑desk reception and concierge services.
• Handle roster management, employee compliance, and resident admission documentation.
• Maintain supplies, equipment, records, and expense management.
• Coordinate meetings, take minutes, and follow up on action items.

Required profile

• 12 months relevant experience in administration, preferably aged‑care or healthcare.
• High proficiency with Microsoft Office Suite, especially Excel.
• Strong organisational skills with ability to prioritise multiple tasks.
• Valid working rights in Australia and willingness to complete police/NDIS checks.

Required skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with rostering systems such as Humanforce (preferred).
• Familiarity with quality management and internal database systems.

What we offer

• Permanent full‑time role (minimum 38 hours/week) with a salary of $79,423 AUD plus superannuation and salary packaging.
• Generous salary packaging, private health insurance discounts, gym discounts, and an Employee Assistance Program.
• Excellent work‑life balance with flexible shifts and a supportive team environment.