Banking Consultant – Part-Time (Neutral Bay, NSW)

About the role

Join ANZ as a Banking Consultant in Neutral Bay, delivering seamless branch experiences and helping customers meet their end‑to‑end financial needs through transactions, advisory conversations and digital solutions.

Key responsibilities

• Provide customers with a seamless branch experience, handling transactions, needs‑based conversations and promoting digital solutions.
• Act as a role model and peer coach within a collaborative team to ensure the best possible customer experience.
• Drive increased customer engagement and advocacy, creating real value for clients.
• Participate in and support bank programs and initiatives.
• Maintain a thorough ‘know your customer’ approach from a risk perspective.
• Ensure compliance with ANZ and branch policies and procedures.

Required profile

• Exceptional customer focus, with retail experience considered an advantage.
• Experience using and promoting technology, with familiarity of various digital channels.
• Ability to multitask and adapt quickly to change and ambiguity.
• Willingness to work collaboratively within a team environment.
• Sound understanding of compliance requirements.
• Excellent communication and interpersonal skills.

What we offer

• Flexible working arrangements to help balance work and life.
• Access to health and wellbeing services.
• Discounts on selected ANZ products and services.