Solution Advisor Associate - SAP Academy for Customer Success (Sydney and Melbourne, Hybrid)

About the role

SAP is recruiting Solution Advisor Associates for its SAP Academy for Customer Success program in Sydney and Melbourne, on a hybrid basis. The program is a 10-month, full-time experience for early-career talent (0-3 years of professional experience) that builds the foundation for a customer-facing career at SAP. Participants receive on-the-job training under the mentorship of a senior Solution Advisor and work with emerging technologies.

Key responsibilities

• Complete a 10-month program covering business, industry and SAP solution skills, including hands-on work with customers on their digital transformation journey.
• Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
• Create and deliver engaging software demonstrations that show SAP's value proposition.
• Support demand generation through marketing events and deal execution by responding to requests for proposals.
• Take part in experiential learning with colleagues around the world and in Design Thinking sessions.

Required profile

• 2-3 years of professional experience with a strong foundation in technical and business processes and customer-facing skills.
• Technical and business process knowledge, with hands-on experience using relevant technologies and industry-standard tools.
• Cooperative approach to internal and external relationships, and ability to learn quickly and adapt.
• Understanding of AI fundamentals, uses and ethics; interest in AI adoption, agentic AI practice and context engineering.
• Strong business acumen, problem-solving, project management and communication skills.
• Proficiency in English.

Required skills

• SAP Business Transformation Management (BTM) knowledge, including business process management and automation.
• SAP Business Technology Platform (BTP) and SAP Business Data Cloud (BDC) knowledge, including databases, data management, analytics, application development, integration and AI.

The program includes a practical, immersive portion likely involving four weeks split across two trips to San Ramon, California, and vacation is not approved during intensive phases. Work is generally hybrid, with three days a week in the office or on site with customers or partners.