Senior Customer Business Manager

About the role

Nestlé is looking for a commercially astute, ambitious and strategic Senior Customer Business Manager to join its Sales team. Reporting to the Head of Customer, you will lead critical customer partnerships, influence commercial strategy and drive sustainable growth across a portfolio of iconic brands loved by millions of Australians. The role suits an accomplished sales professional ready to take on greater strategic influence and lead through relationships.

Key responsibilities

• Create and deliver customer strategies that unlock growth, build strong partnerships and deliver commercial results
• Create and deliver customer plans that accelerate sales growth and profitability
• Lead annual business planning and commercial negotiations
• Build relationships across customer organisations and internal stakeholders
• Drive performance against sales, profit and market share targets
• Identify growth opportunities through category, shopper and channel insights
• Champion eCommerce initiatives and help shape online growth

Required profile

• A commercially driven sales professional who builds strong partnerships and delivers results
• Proven track record of managing and growing major customer accounts in a fast-paced FMCG environment (highly desirable)
• Demonstrated success leading complex commercial negotiations with large-scale retail partners
• Ability to develop and execute customer growth strategies that create long-term value
• Strategic mindset with a strong understanding of category, shopper, brand and market dynamics
• Outstanding influencing and relationship-building skills with stakeholders at all levels
• Collaborative, growth-oriented approach with ambition to make a meaningful impact
• Full Australian working rights; applicants may be required to undergo pre-employment checks, including health checks

What we offer

• Competitive salary plus an attractive bonus program
• Up to 5 KitKat Days per year for rest and wellbeing
• Personalised development and varied career opportunities
• Wellbeing perks: free flu vaccinations, discounted private health insurance and discounted gym memberships
• Purchased leave, volunteering leave, sports leave and emergency services leave
• Up to 18 weeks paid parental leave
• Discounts on Nestlé products and offers from retail and service partners
• Novated leasing options and salary sacrifice to superannuation