Senior Associate, AI Governance and Operations

About the role

QTC, the central financing authority for the Queensland Government, is looking for a Senior Associate, AI Governance and Operations to help shape responsible adoption and governance of AI across the organisation. Working closely with the Principal, AI Implementation, you will manage AI governance matters from intake and triage through assessment, specialist review, decision support and ongoing monitoring, producing clear, audit-ready governance records.

Key responsibilities

• Own the AI intake and triage process, registering, assessing, progressing and escalating matters
• Coordinate assessments and specialist input across privacy, security, compliance, legal, model and enterprise risk
• Maintain AI governance registers, inventories and evidence that are accurate, traceable and audit-ready
• Manage multiple concurrent matters and keep stakeholders informed until closure
• Support governance of AI agents, including ownership, registration, attestations, remediation and lifecycle monitoring
• Assess vendor and platform changes on access, permissions, data handling, functionality and monitoring
• Prepare assessment materials, governance papers and reporting for senior stakeholders and governance forums
• Provide first-line AI governance guidance and improve processes, controls and templates
• Monitor emerging AI trends and translate them into practical implications for governance

Required profile

• No AI engineering background required; the role suits those who know how to make governance work in practice
• Background in governance, risk and compliance, technology risk, PMO, business analysis, assurance or Microsoft platform governance
• Demonstrated experience in a regulated environment and managing an intake, case queue or multiple concurrent matters
• Experience preparing assessments, briefings or reporting for senior stakeholders
• Strong stakeholder skills and the confidence to challenge and influence without direct authority
• Curiosity about AI and emerging technology, with a willingness to keep learning

Required skills

• Practical Microsoft 365 capability; knowledge of Power Platform or Dynamics 365 is highly regarded
• Exposure to Purview, Entra, Defender, Fabric, Azure AI or Databricks is valuable but not expected to be expert-level
• Understanding of Responsible AI and AI risk (hallucination, prompt injection, data leakage)
• Familiarity with generative AI, copilots or AI agents, including grounding, permissions and connectors
• ISO/IEC 42001, ISO/IEC 27001 or information governance frameworks are advantageous but not essential

What we offer

• Professional development program, flexible work and leadership programs
• Study support, paid parental leave and salary packaging
• Corporate wellbeing program with discounts on nearby fitness facilities