Customer Security Director

About the role

A leading global technology organization is seeking an experienced Customer Security Director to act as a trusted advisor to telecommunications customers across security, privacy, risk management and business continuity. This is a highly visible customer-facing leadership role, supporting customers through pre-sales and post-sales engagements so they understand their security requirements and can align solutions to their business and regulatory objectives. The successful candidate becomes the primary security interface between customers and the organization.

Key responsibilities

• Build trusted advisor relationships with customers and senior stakeholders
• Provide security, privacy and business continuity guidance across customer engagements
• Support pre-sales and post-sales activities from a security perspective
• Conduct security assessments, risk reviews and gap analyses
• Translate customer security requirements into solution and service recommendations
• Lead customer security workshops and executive discussions
• Support contract, compliance and assurance activities related to security and privacy
• Collaborate with technical, sales, delivery and product teams to address customer requirements
• Act as the primary customer-facing contact for security-related matters

Required profile

• 10+ years of experience within cybersecurity
• Strong customer-facing security consulting, advisory or architecture experience
• Experience supporting enterprise or telecommunications customers
• Strong understanding of telecom security and solution security
• Knowledge of risk management, security governance, privacy and compliance
• Familiarity with modern telecom technologies including Open RAN, Core Networks, Network Slicing, Distributed Cloud and Managed Services
• Excellent communication and stakeholder management skills, able to engage with both technical and executive audiences
• Applications are restricted to local Australian citizens

Preferred background

• Telecommunications operators, telecom equipment vendors, network technology providers or IoT organizations
• Cybersecurity consulting firms
• Security architecture and advisory leadership roles

What we offer

• Permanent opportunity
• Attractive executive compensation package
• Exposure to major telecommunications customers
• Regional and strategic security leadership responsibilities
• Opportunity to influence large-scale technology and security initiatives
• Work with cutting-edge telecom and cybersecurity technologies