Senior Administration Specialist

About the role

We are looking for a Senior Administration Specialist to join our Administration Operations team in Melbourne. This hybrid role requires at least three days per week in the office and focuses on advanced administration and superannuation support for complex cases.

Key responsibilities

• Resolve complex administration and fund‑level tasks, including escalated queries and non‑standard processing.
• Perform peer reviews of complex work and provide accurate technical responses.
• Act as a subject‑matter expert for assigned funds, offering advice and training to internal teams.
• Assist with incident management, analysis, calculations, documentation and technical input.
• Test application updates linked to projects or system changes and support process improvements.

Required profile

• VCE/HSC or equivalent qualification.
• At least 5 years of experience in administration or corporate superannuation.
• Strong organisational, planning and analytical skills.
• Ability to work independently, manage complex tasks, meet deadlines and communicate clearly with stakeholders.

Required skills

• Sonata
• SuperB
• Salesforce
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Professional development opportunities and supportive leadership.
• Inclusive culture with a focus on diversity and well‑being.
• Career progression within a global organisation.