Sales Executive - Lift Upgrades (Gold Coast)

About the role

KONE, an innovation leader in the elevator and escalator industry, is looking for a Sales Executive to join its Gold Coast team. Working in a customer-oriented, highly motivated team, you will proactively target clients to sell lift upgrades and spend much of your time in the field developing business for the Tendered Repairs team, driving sales and attaining budgeted growth.

Key responsibilities

• Generate leads by identifying new business opportunities and building strong customer relationships.
• Assist with the preparation and submission of tenders.
• Own the end-to-end sales process for the essential customer portfolio, from prospecting and needs analysis through to solution development, proposal preparation, negotiation and ongoing customer relationship management.
• Maintain accurate customer, opportunity and pipeline information in Salesforce CRM, providing reporting, forecasting and insights for business planning.
• Collaborate with Sales, Operations, Engineering and Customer Service teams.
• Respond promptly to enquiries and manage customer expectations to ensure high customer satisfaction.

Required profile

• 3+ years of sales experience, ideally in B2B construction, building services or technical sales.
• Strong relationship-building skills and ability to build rapport quickly.
• Experience presenting professionally to customers and leadership.
• Confident, proactive and resilient approach to sales.
• Must be a permanent resident or Australian citizen, or a New Zealand citizen.

Required skills

• Negotiation and influencing skills.
• Understanding of commercial, contractual and financial principles, including quotations, proposals and basic contract terms.
• Excellent communication and interpersonal skills.

What we offer

• Base salary plus car allowance and commission.
• Learning and development programs covering professional skills.
• A supportive team and a global organisation focused on training, safety and quality.