Resident Field Service Fitter

About the role

Hitachi Construction Machinery (Australia) is looking for an experienced Resident Field Service Fitter to join its team in the Sunshine Coast region, supported by the Brisbane branch. Reporting to the Field Service Supervisor, you will take ownership of your region in an autonomous, customer-focused role, working closely with See Fleet, a major Hitachi customer, and building long-term partnerships. The position is permanent and full-time.

Key responsibilities

• Diagnose, service and repair Hitachi construction and earthmoving equipment in the field
• Manage your daily workflow, job scheduling and customer communication
• Build and maintain strong relationships with a loyal regional customer base, including key customers such as See Fleet
• Complete and submit service reports and documentation on time
• Ensure all work meets Hitachi's safety and quality standards
• Identify ways to improve service delivery and customer satisfaction

Required profile

• Relevant trade qualification (Mobile Plant / Heavy Diesel Mechanic or equivalent)
• Proven field service experience in construction, earthmoving or heavy equipment
• OEM experience highly regarded but not essential

Required skills

• Strong diagnostic and technical skills
• Ability to work autonomously with good time management
• Customer-first mindset and strong communication skills
• Commitment to safety, quality and continuous improvement

What we offer

• Competitive hourly rate plus penalties and bi-annual bonuses
• Fully maintained tool of trade vehicle
• Employee Orange benefits program with discounts on goods and services
• Discounted Medibank health insurance and Employee Assistance Program
• Paid parental leave
• OEM-led training, upskilling and career progression
• Employee referral cash rewards