QA Manager – Supplier Quality & Incoming Inspection

About the role

Alcon is seeking a QA Manager to lead its Supplier Quality, Incoming Quality Control (IQC) and Metrology functions in Australia. You will be responsible for building high‑performing teams, ensuring product conformity and driving continuous improvement across the supply chain.

Key responsibilities

• Lead and develop Supplier Quality, IQC and Metrology teams, set performance objectives and foster a culture of quality and accountability.
• Own supplier qualification, monitoring, audits, corrective actions and development activities to maintain a reliable supply chain.
• Manage supplier‑related nonconformances, SCARs, containment and escalation processes.
• Define inspection strategies, sampling plans and risk‑based controls for incoming product verification.
• Oversee measurement systems, inspection technologies and ensure metrology compliance.
• Analyse performance data to drive risk reduction, product quality improvement and operational efficiency.
• Partner with Procurement, R&D, Manufacturing and Engineering to resolve quality issues and support product development.
• Ensure compliance with quality management systems, regulatory standards and conduct governance audits.

Required profile

• Bachelor’s degree in Engineering, Quality, Manufacturing, Science or related technical discipline.
• 8+ years of experience in Supplier Quality, Manufacturing Quality or Quality Engineering within regulated industries such as medical devices.
• Proven leadership of technical quality teams and strong stakeholder management skills.
• Ability to balance strategic planning with operational execution in a fast‑paced environment.

Required skills

• Supplier qualification and development
• Auditing (ISO 9001, ISO 13485, AS9100)
• Corrective action and non‑conformance management
• Incoming inspection program design and sampling methodologies
• GD&T interpretation, metrology, calibration systems
• Measurement System Analysis (MSA) and Gauge R&R
• Statistical Process Control (SPC) and Process Capability Analysis
• Root Cause Analysis and continuous improvement methodologies

What we offer

• Full‑time, standard day shift with stable hours.
• Opportunity to work with cutting‑edge medical imaging technology.
• Fast‑growing, award‑winning company culture.
• Supportive environment built on integrity, collaboration and continuous improvement.