QA Manager – Supplier Quality & IQC

About the role

Alcon is seeking a QA Manager to lead its Supplier Quality, Incoming Quality Control (IQC) and Metrology functions in Mulgrave. The role is responsible for ensuring a reliable, compliant supply chain and delivering high‑quality components for eye‑care products.

Key responsibilities

• Lead and develop the Supplier Quality, IQC and Metrology teams, setting performance objectives and fostering a culture of continuous improvement.
• Own supplier quality performance, including qualification, monitoring, audits, corrective actions and development activities.
• Manage supplier‑related nonconformances, SCARs, containment actions and escalation processes.
• Oversee IQC activities, defining inspection strategies, sampling methods, resource planning and risk‑based controls.
• Ensure Metrology systems, inspection technologies and measurement methodologies remain compliant and fit for purpose.
• Drive data‑driven improvement initiatives by analysing supplier, inspection and quality trends.
• Partner with Procurement, R&D, Manufacturing, Operations and Engineering to resolve quality issues and ensure supply continuity.
• Support product development and industrialisation through supplier readiness assessments and quality risk management.
• Maintain compliance with quality management systems, customer requirements and regulatory standards.
• Report KPI performance and provide strategic recommendations to senior management.

Required profile

• Bachelor’s degree in Engineering, Quality, Manufacturing, Science or a related technical discipline.
• 8+ years of experience in Supplier Quality, Manufacturing Quality, Quality Engineering or a similar role within regulated industries such as medical devices, aerospace or electronics.
• Proven experience leading or managing technical quality teams.

Required skills

• Supplier Quality Management
• Incoming Quality Control (IQC)
• Metrology and measurement systems
• Audit and corrective‑action processes
• Root‑cause analysis and continuous‑improvement methodologies