Program Support Officer

About the role

The Program Support Officer provides essential administrative and coordination support to the Training Design & Development team at CFA, ensuring learning and training materials are developed, quality‑assured and delivered effectively.

Key responsibilities

• Coordinate schedules, meetings, resources and logistics for training programmes.
• Maintain accurate records, learning management systems and support preparation of documents, reports and presentations.
• Provide administrative support for student management systems and consultation activities.
• Undertake research, data processing and build relationships with internal and external stakeholders.

Required profile

• Strong analytical skills and experience implementing learning and development initiatives.
• Excellent attention to detail, accuracy and ability to draft professional documents.
• Proactive, able to work with minimal supervision and as part of a team.
• Excellent communication and interpersonal skills.

Required skills

• High computer literacy, including MS Office.
• Experience with databases; knowledge of financial systems is an advantage.

What we offer

• Meaningful purpose contributing to community safety.
• Hybrid work options and flexible arrangements.
• Paid parental leave, generous leave provisions and superannuation.
• Member discounts, health programs and assistance services.