Office Manager – Melbourne Practice Support

About the role

Johnson Winter Slattery is seeking an experienced Office Manager to lead the Melbourne Practice Support team. Reporting to the National Practice Support Manager, you will be responsible for the day‑to‑day operational management of the Melbourne office and for leading Legal Assistants, Reception and the Workroom Supervisor.

Key responsibilities

• Manage daily office operations and maintain a high‑standard workplace presentation.
• Lead, coach and support the Practice Support team to ensure service continuity and effective workflow.
• Act as primary contact for operational issues, liaising with building management on security, access, parking and fire‑warden matters.
• Support Front of House experience, client events and firm functions in partnership with the National Events Manager.
• Oversee workforce planning, monitor overtime, staffing costs and supplier expenditure.
• Coordinate space allocation, office equipment, services and external providers.
• Drive business continuity, emergency procedures and safe‑work practices.
• Collaborate with Practice Groups and Business Services to promote a "one firm" culture.

Required profile

• Minimum five years’ experience in office management or legal practice support, with proven people‑leadership experience.
• Strong understanding of legal practice support workflows and professional office operational requirements.
• Service‑oriented, adaptable and proactive with excellent communication and stakeholder‑management skills.
• Attention to detail, sound judgement and ability to deliver high‑quality outcomes within timeframes.
• Physical capability to move supplies, set up meeting rooms and assist with office relocations.

Required skills

• Microsoft 365 proficiency.