Medicolegal Quality Assurance Officer (12‑month fixed term)

About the role

We are expanding our National Quality team and are looking for an experienced Medicolegal Quality Assurance Officer on a 12‑month fixed‑term contract. In this role you will review specialist medical reports to ensure they are accurate, compliant and delivered on time, supporting informed health and work outcome decisions.

Key responsibilities

• Review medical reports for accuracy, clarity and compliance.
• Collaborate with internal teams, customers and medical specialists to ensure high‑quality outcomes.
• Identify and resolve report issues with consultants and referrers.
• Maintain compliance with legislative and client requirements.
• Contribute to continuous improvement initiatives.
• Meet quality and productivity targets.

Required profile

• Proficient in Microsoft Word and able to learn Practice Manager operating systems.
• Strong ability to read, interpret and make critical judgement calls.
• Excellent time‑management and organisational skills to handle high report volumes.
• Ability to balance quality, speed and accuracy.
• High emotional intelligence, motivated by improvement and testing new ideas.
• Genuine passion for exemplary customer service and a positive, growth‑mindset attitude.

Required skills

• Microsoft Word
• Practice Manager Operating Systems

What we offer

• Flexible work options (part‑time or full‑time, hybrid).
• Work‑life balance with work‑from‑home and office connection.
• Career development and training opportunities via MedHealth.
• Supportive, purpose‑driven team culture.