Medical Receptionist – Primary Healthcare Centre

About the role

We are seeking a personable Medical Receptionist to provide essential clerical and administrative support within a multidisciplinary primary healthcare setting at Oakey Health Centre.

Key responsibilities

• Provide fast, accurate, and professional clerical and administrative support to health staff and patients to keep the clinic running smoothly.
• Manage electronic and hard‑copy health records and data in line with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise with internal and external health service providers to ensure continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to meet operational and compliance needs.
• Support day‑to‑day clinic operations including filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

Required profile

• Minimum of 1 year full‑time (or part‑time equivalent) experience in an administrative role, preferably in a medical setting.
• Completion of a medical terminology course from a Registered Training Organisation (RTO) or willingness to complete one.
• Strong oral and written communication skills.
• Ability to work effectively within a multidisciplinary team.

Required skills

• Sound computer literacy.
• Experience with electronic health record (EHR) systems (highly regarded).

What we offer

• Predictable work‑life balance with set hours (07:00‑16:30 Mon‑Fri) and holiday leave.
• Safe, respectful environment with a professional, health‑focused patient cohort.
• Collaborative multidisciplinary team where you feel valued and supported.
• No financial transactions – focus solely on clerical and administrative support.
• Civilian role – no uniform required, with free parking and uniforms provided.
• Wellbeing support including mental health resources and lifestyle discounts.