Legal Support Officer – PO3 (Brisbane)

About the role

The PO3 Legal Support Officer provides essential operational and administrative assistance to a team of Legal Officers within a high‑volume public sector environment. The role ensures accurate processing of documentation, correspondence and third‑party communications while upholding strict confidentiality and data integrity.

Key responsibilities

• Prepare, format and review sensitive documentation for distribution to applicants.
• Manage large volumes of incoming and outgoing correspondence, including mail, emails and case files.
• Draft and issue confidential communications to third‑party agencies to request information, verify details and seek clarification.
• Maintain and update internal databases, spreadsheets and systems to accurately track case progression.

Required profile

• Demonstrated administrative experience in a high‑volume environment.
• High attention to detail with the ability to maintain accuracy under tight deadlines.
• Strong understanding of procedural compliance, confidentiality and data integrity.
• Clear and professional written and verbal communication skills.
• Ability to manage competing priorities, adapt to changing workloads and work both independently and as part of a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Database management

What we offer

• $51.12 per hour plus superannuation.
• Initial three‑month fixed‑term contract with the possibility of extensions.
• Location in Brisbane CBD, onsite work environment.