Head of Quality & Governance

About the role

Ageing Australia is seeking a strategic leader to head its Quality & Governance portfolio. Reporting to the Director of Services, you will shape the direction of quality, compliance and governance initiatives that support aged‑care providers across the nation.

Key responsibilities

• Define and execute the strategic roadmap for quality and governance services, aligning with member needs and sector reforms.
• Identify emerging risks and opportunities, translating them into practical products, tools and resources for providers.
• Oversee portfolio budgets, financial performance and revenue‑generating services to ensure sustainable growth.
• Drive business development, partnerships and service innovation to expand the offering.
• Provide strategic oversight of quality management systems, governance frameworks, policies and tools, ensuring compliance with legislation and best practice.
• Lead the creation and continuous improvement of content, working with internal and external subject‑matter experts.
• Embed robust governance, reporting and risk‑management practices across all activities.
• Represent Ageing Australia in industry, government and stakeholder forums, contributing to sector leadership and reform discussions.

Required profile

• Proven senior leadership experience in quality, compliance or governance, preferably within the aged‑care or health sector.
• Strong strategic thinking with a track record of driving organisational growth and innovation.
• Excellent stakeholder management and communication skills, able to influence at senior levels.
• Experience managing budgets, financial performance and revenue‑focused services.
• Ability to lead and develop high‑performing teams.

Required skills

What we offer

• Five weeks' annual leave.
• Flexible and hybrid working arrangements supporting work‑life balance.
• Annual professional development allowance.
• 12 weeks' paid parental leave with the option to purchase additional leave.
• Confidential Employee Assistance Program for you and your immediate family.
• Employee discounts across leading retailers and service providers.
• Opportunity to shape the future of aged care nationwide.