Guest Services Attendant – Westin Perth

About the role

The Westin is seeking a Guest Services Attendant to join its Guest Services team in Perth. You will support daily operations, assist guests, and uphold the brand’s wellness focus.

Key responsibilities

• Assign rooms according to guest requests and preferences.
• Handle general hotel enquiries and engage guests throughout their stay.
• Verify and adjust billing, responding to guest questions with attention to detail.
• Build and strengthen relationships with new and existing guests to encourage future bookings.

Required profile

• Experience with OPERA property management system or a similar system.
• Relevant experience in a comparable guest services role.
• Legal right to work in Australia.
• Self‑motivated, driven and able to thrive in a fast‑paced environment.

Required skills

• OPERA property management system

What we offer

• Exclusive staff discounts on food, beverage and hotel rooms across Marriott International.
• Flexible working hours, sabbatical leave, and paid birthday month leave.
• Access to internationally recognised training programs and career development opportunities.
• Employee Assistance Program supporting physical, emotional and financial wellbeing.
• Employee referral incentives.