Gaming Attendant - Balaclava Hotel

About the role

The Balaclava Hotel is looking for a proactive Gaming Attendant who creates a welcoming atmosphere for guests through warm and authentic service. The role sits within a hospitality group that owns and operates many pubs across Australia, and the attendant must be motivated to comply with Responsible Service of Alcohol and Gaming regulations.

Key responsibilities

• Engage actively with guests by sharing your passion for the products and creating memorable experiences
• Contribute to a culture of responsibility centred on safety, RSA and RCG/RSG compliance
• Complete machine payouts and cash handling tasks in line with hotel policies and gaming regulations

Required profile

• Good with people, detail and communication, and able to make guests and teammates feel welcome
• Team player with flexible availability across days, evenings and weekends
• Current RSA and RSG/RCG qualifications
• Able to handle physical tasks safely and efficiently, such as moving stock, kegs and deliveries

What we offer

• An exclusive discount card for the group's pubs and accommodation, BWS, Dan Murphy's and other brands, plus Woolworths and BIG W discounts
• Free services supporting physical, mental and financial wellbeing
• Learning and development opportunities

Candidates must complete employee due diligence checks, which may include a National Police Check. The employer asks recruitment agencies not to submit unsolicited resumes.