Food and Beverage Attendant - Balaclava Hotel

About the role

The Balaclava Hotel is looking for a Food and Beverage Attendant, described as a true 'people person' with a passion for pub food and drinks. The role is hands-on and sits on the front line from the first pour of the day to the final lock-up, ensuring high standards and a memorable guest experience.

Key responsibilities

• Act as the face of the floor, connecting with guests and making sure every visit is memorable
• Share your passion for the products and recommend the right meal or drink to each guest
• Deliver top-notch customer service throughout the day
• Help the gaming and wagering team when needed, where legally able

Required profile

• Natural at making people feel welcome and attentive to the little details
• Team player motivated to create a great experience for guests and colleagues
• Current RSA certificate and flexible availability
• Ability to handle and lift manually (stock, kegs, deliveries) safely and efficiently
• Some gaming experience or willingness to learn is an asset

What we offer

• Career growth within ALH Hotels and the wider Endeavour Group network
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands
• Woolworths supermarket and BIG W discounts through a Woolworths partnership
• Endeavour Wellbeing Support, an EAP service covering critical incident, career, conflict, nutrition, lifestyle, money, family and legal assistance

Candidates must complete Employee Due Diligence checks, which may include a National Police Check. The employer asks that no unsolicited resumes or approaches from recruitment agencies be sent.