Dental Treatment Coordinator

About the role

A well-established dental practice in Torrensville, Adelaide, with four treatment rooms and a focus on general and restorative care, is looking for an organised, personable and motivated Dental Treatment Coordinator. The role combines front-office administration with treatment coordination, working closely with dentists, patients and the wider clinical team so that patients understand their treatment options and feel supported through their dental journey.

Key responsibilities

• Manage front-office duties, including patient enquiries, appointment bookings and general administration
• Discuss treatment options, associated costs and available payment arrangements with patients
• Prepare and present treatment plans in collaboration with the treating dentists
• Ensure consent forms are provided, completed and signed
• Follow up on outstanding treatment plans and help patients with questions or concerns
• Liaise with external dental specialists and coordinate referrals as required
• Build strong relationships with patients and support the day-to-day running of the practice

Required profile

• Previous experience in dental reception, treatment coordination or a similar patient-facing role
• Strong communication and interpersonal skills, with the confidence to discuss treatment costs and payment options
• Highly organised with excellent attention to detail
• Professional, approachable and empathetic manner
• Proactive attitude and willingness to contribute to the wider team

What we offer

• 32-38 hours per week with consistent working hours
• Varied position combining reception, patient communication and treatment coordination
• Supportive and collaborative team environment
• Opportunity to develop your skills within the dental industry

To apply, candidates can contact the recruiter directly for a confidential discussion.