Crash Repair Operations Manager

About the role

Lead the Paint & Panel department at Northeast Auto Group, overseeing a high‑performing crash repair team and driving operational excellence across a fast‑growing business.

Key responsibilities

• Lead, mentor and support a team of technicians, fostering a positive culture focused on teamwork, growth and continuous improvement.
• Build and maintain strong relationships with clients, suppliers and insurance partners, ensuring exceptional service and communication.
• Oversee daily operations including job scheduling, resource allocation, inventory management and financial performance to meet weekly and monthly targets.
• Ensure repairs meet the highest standards, complying with safety regulations, manufacturer specifications and industry best practices.
• Drive efficiency, productivity and profitability by continuously seeking smarter, faster ways to deliver results.

Required profile

• Minimum 2 years proven leadership experience in a collision or truck repair environment.
• Trade‑qualified in Panel Beating or Spray Painting (highly desirable).
• Hands‑on, motivated leader thriving in a fast‑paced environment with strong focus on safety, quality and customer satisfaction.
• Excellent communication and people‑management skills, committed to developing others and improving performance.

Required skills

• Panel Beating
• Spray Painting

What we offer

• Competitive salary plus performance‑based incentives.
• Supportive leadership team that values initiative and ownership.
• Dynamic, down‑to‑earth culture where hard work and results are recognised.