Control Tower Specialist

About the role

As a Control Tower Specialist at DSV, you will coordinate end‑to‑end shipment movements, monitor milestones, and ensure a seamless logistics experience for customers.

Key responsibilities

• Coordinate shipment movements to ensure safe, efficient, and on‑time delivery.
• Monitor milestones, manage exceptions proactively, and resolve operational issues.
• Build and maintain strong relationships with customers, carriers, suppliers, and internal stakeholders.
• Prepare and manage shipping documentation with accuracy and compliance.
• Communicate updates and resolve queries to deliver exceptional customer service.
• Support continuous improvement initiatives within the Control Tower team.

Required profile

• Minimum 2 years’ experience in logistics, freight forwarding, transport, or supply chain operations.
• Strong attention to detail, quality, and accuracy.
• Excellent communication and stakeholder management skills.
• Proactive problem‑solving approach and ability to stay calm under pressure.
• Understanding of QHSE standards, compliance, and safe work practices.

Required skills

• Experience with high‑value, high‑tech, or sensitive commodities (highly regarded).

What we offer

• Supportive and inclusive team environment.
• Opportunities for career growth and development within a global business.
• Exposure to international customers and supply chains.
• Dynamic role with new challenges and opportunities daily.