Business Support Trainee (Certificate III in Business)

About the role

Westvic Staffing Solutions, in partnership with Frankston City Council, is recruiting a Business Support Trainee for its Community Places and Engagement department. This is a full-time, 12-month traineeship that runs through the Council's Work Ready Program, offering on-the-job training, mentoring and support while completing a Certificate III in Business or equivalent. The trainee gains hands-on experience across Neighbourhood Connections, Community Engagement and Participation, Customer Service and Experience, and Libraries.

Key responsibilities

• Provide general administrative support, including data entry, document preparation and record keeping.
• Assist with emails, phone calls, internal correspondence and customer enquiries.
• Help prepare meeting materials, take minutes and manage calendars.
• Assist with projects, activities and day-to-day administration, including tracking deadlines.
• With guidance, help with financial administration such as processing invoices, tracking expenses and maintaining financial records.
• Maintain office supplies and help review and improve administrative processes.
• Take part in workplace shadowing and learning opportunities across the four areas.
• Communicate professionally with colleagues and external stakeholders, and follow Council's privacy, child safe and occupational health and safety obligations.

Required profile

• Interest in business administration, eagerness to learn and willingness to complete a Certificate III in Business or equivalent.
• Previous administrative or customer service experience is desirable but not essential.
• Current Working with Children Check and Police Records Check, or willingness to obtain them.
• Must live within the Frankston City municipality and meet at least one eligibility criterion (living with disability, Aboriginal and/or Torres Strait Islander identity, difficulty securing employment, or personal, social or financial hardship).

Required skills

• Basic computer skills and willingness to develop Microsoft Word, Excel, PowerPoint and Outlook.
• Good organisation, attention to detail and clear written and verbal communication.
• Ability to work independently and as part of a team, with confidentiality and integrity.

The traineeship is fixed term for about 12 months; ongoing employment is not guaranteed. Applications close on Friday 6 November 2026 at 5:00 pm.