Administration Officer

About the role

Mercy Health is looking for an Administration Officer to work at its Mercy Place Cairns facility. The role supports the General Manager with day-to-day administrative and support tasks and acts as the first point of contact for residents, families and staff. It is a permanent full-time position, Monday to Friday, 8:30 to 16:36, paid according to the EBAL.

Key responsibilities

• Provide courteous reception and administrative support, including rostering of the facility's staff.
• Facilitate communication between residents and/or their families and staff on office administration matters.
• Be responsible for the day-to-day office activities, ensuring administrative, clerical and reception services are delivered to residents, visitors and staff.
• Support managers with timely and effective assistance.
• Maintain documents and data storage efficiently and effectively.

Required profile

• Reliable, resilient and genuinely interested in supporting others and making a difference in the community.
• Previous experience in an administrative role, preferably in healthcare or aged care.
• Experience in an aged care or health environment is desirable but not essential.
• A sense of empathy and compassion for elderly residents and their families.
• Commitment to keeping client data confidential.
• Must hold a current police check and provide proof of current influenza vaccination and other vaccinations consistent with public health orders.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• High level of interpersonal, organisational and communication skills (written and verbal).
• Attention to detail and previous knowledge of roster planning.
• Time management and ability to manage conflicting priorities.

To apply, candidates upload a resume, cover letter and relevant qualifications through the online application.