This job is no longer available
This job expired on 14/07/2026. It no longer accepts applications.
Bilingual (French/German) Customer Service Administrator – Burnley
French Selection (FS) · Burnley
Job description
About the role
This position provides front‑line support for customers and assists the Export department of a long‑standing British manufacturer. The role is office‑based in Burnley and requires fluent business‑level French or German.
Key responsibilities
- Respond promptly to customer enquiries and resolve issues.
- Advise customers on product suitability and recommend alternatives to competitor offerings.
- Process orders in the system and follow up as needed.
- Provide export‑related information such as lead times and delivery details.
- Support internal teams with product and stock queries.
- Maintain accurate customer records and update the system regularly.
- Monitor outstanding orders and ensure timely follow‑up.
Required profile
- Fluent in either French or German to business standard.
- Previous experience in customer service.
- Excellent communication and interpersonal abilities.
- Dynamic, confident and motivated.
- Comfortable using standard IT tools.
Required skills
What we offer
- Salary of £27,000 per annum plus bonus.
- Opportunity to work within a sustainability‑focused manufacturing environment.
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French Selection (FS)
Burnley
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