APS4 Administrator

About the role

Randstad is recruiting a dedicated APS4 Administrator to provide administrative and operational support for a Federal Government agency in Robina, Queensland. This is a full-time, Monday to Friday position running from January 2027 to 31 December 2027, paid $43.82 per hour plus super, with the possibility of extension. The role supports a busy service delivery branch by managing workflow, triaging requests and keeping accurate records.

Key responsibilities

• Assess, prioritise and allocate work in line with risk frameworks.
• Manage shared team email inboxes, triage requests and allocate work within set timeframes.
• Monitor workflow queues, track tasks and support operational record-keeping.
• Populate standard templates and correspondence to support advisory functions.
• Coordinate appointments, schedule meetings and liaise with internal stakeholders.
• Provide administrative support such as data entry and meeting coordination.
• Handle sensitive information discreetly and follow privacy guidelines.

Required profile

• Candidates must be Australian citizens to apply.
• No qualifications required.
• Previous administrative or operational experience in human services, community care or complex service delivery is highly regarded.
• Ability to triage and prioritise high-volume tasks within formal risk frameworks.
• Experience handling confidential information and applying strict privacy practices.
• Clear, professional communication with team members and stakeholders.

Required skills

• High-level proficiency in Microsoft Office and quick learning of business systems.
• Knowledge of the NDIS, participant safeguarding or risk management is highly desirable.
• Experience supporting operational reporting or data tracking is advantageous.

What we offer

• Pay of $43.82 per hour plus super.
• Access to a candidate benefits portal with discounts on health insurance, phone plans, groceries and more, available through the timesheet portal once the assignment starts.

Applications close at 5:00 pm AEST on Tuesday 10 November 2026 and must be submitted through the application portal.