Administration Officer – Full‑time

About the role

The Administration Officer provides front‑desk support, manages resident records and assists with staff onboarding in a busy aged‑care facility. You will create a welcoming environment for visitors, residents and their families while handling a variety of administrative tasks.

Key responsibilities

• Serve as the first point of contact for incoming calls and visitors.
• Coordinate admissions, discharges, resident records, correspondence and filing.
• Manage staff rostering for the Residential Care Facility and Transitional Care Program.
• Perform general administrative duties such as data entry, word processing, minute‑taking and leave processing.
• Assist with staff onboarding, ID‑card issuance and site coordination activities.

Required profile

• Certificate III or IV in Business Administration, Business Management or a related field.
• Experience in the aged‑care sector is highly desirable.
• Strong time‑management and reliable attendance.
• Professional, confident communication and ability to work well in a team.

Required skills

• Advanced computer skills with Microsoft Outlook, Word, Excel and Teams.
• Ability to quickly learn new software systems.

What we offer

• Salary sacrifice options up to $18,550 per annum.
• Health‑insurance discounts with HBF or Medibank.
• Access to Juniperks – an online platform for peer recognition, wellness and retail discounts.