Trainee Automotive Parts Interpreter

About the role

Join NAPA’s team on the Sunshine Coast as a Parts Interpreter, the first point of contact for trade, industrial and mining customers. You’ll receive training to identify automotive parts, process orders and provide exceptional service both in‑person and over the phone.

Key responsibilities

• Interpret and identify automotive parts for customers.
• Process customer orders and dispatch parts efficiently.
• Promote current specials and arrange buy‑ins.
• Process customer credits and provide problem‑solving solutions.
• Contribute to a safety‑first culture, including lifting, bending and climbing as required.

Required profile

• Positive attitude and eagerness to learn.
• Genuine passion for helping customers.
• Clear communication and problem‑solving mindset.
• Team player with a can‑do attitude.
• Comfortable using computers and learning new systems.
• Valid driver’s licence.

Required skills

• Basic computer proficiency.
• Ability to lift, bend and climb safely.

What we offer

• Competitive salary with performance incentives.
• Monday‑to‑Friday schedule for work‑life balance.
• Company‑funded uniform and discounts on GPC Asia Pacific brands.
• Inclusive workplace with parental leave top‑up and volunteer leave.