Senior Relationship Manager – Commercial Banking

About the role

Working with a dedicated Assistant Manager, you’ll manage and grow relationships with owners and decision‑makers of some of the largest and most sophisticated customers in the commercial mid‑market. You’ll solve complex challenges while building deep expertise across banking products such as working capital financing, trade finance, cash management and trade facilities.

Key responsibilities

• Manage a portfolio of Emerging Corporate customers with a customer‑centric approach.
• Collaborate with Product Partners and the broader credit team to structure deals.
• Build valued relationships with operations teams to improve efficiencies and minimise non‑lending losses.
• Apply strong credit and industry portfolio analysis skills to credit proposal recommendations.
• Manage compliance and assess both new and existing transactions.
• Adhere to Group Audit requirements, meet QA and audit compliance standards, and address all matters promptly.
• Work closely with lending services to minimise provisions.
• Demonstrate mastery of commercial mid‑market and specialist segment domains.
• Develop and maintain awareness of relevant industries, economic trends and market forces.

Required profile

• Ability to build long‑term client relationships delivering best‑in‑class customer satisfaction.
• Excellent communication and interpersonal skills to engage C‑suite executives, business owners and financial decision‑makers.
• Strong understanding of commercial mid‑market banking and lending products and ability to analyse financial statements.
• Ability to identify financial opportunities for clients and recommend appropriate banking products and services.
• Ability to negotiate and structure complex, customised banking deals.
• Proficiency in evaluating credit risk and managing the lending process, including structuring credit facilities.
• Knowledge of regulatory requirements, risk‑management principles and mitigation strategies.
• Experience leading relationship teams to achieve client and business objectives.

What we offer

• Flexible working arrangements.
• Access to health and wellbeing services.
• Discounts on selected ANZ products and services.
• Commitment to diversity and inclusion.