Senior Account Manager – Trading Clients

About the role

Iress, a Sydney-based technology company serving financial services, is looking for a Senior Account Manager to own and grow strategic Trading client relationships across ANZ. Reporting to the Head of Commercial, ANZ, the role sits at the heart of protecting and growing recurring revenue while deepening partnerships with clients.

Key responsibilities

• Own a portfolio of strategic Trading clients, building trusted relationships from operational and execution teams through to executive leadership.
• Develop account plans and a proactive engagement rhythm, including relationship reviews, executive briefings and business or steering meetings.
• Protect and grow recurring revenue through retention, renewals, increased product adoption and relevant upsell and cross-sell opportunities.
• Lead or support commercial negotiations, licensing discussions and renewals, and maintain a healthy, well-qualified pipeline with accurate forecasts.
• Help clients implement, embed and optimise GTMD products, translating product features and releases into business value.
• Bring together the right Iress teams to progress client projects and resolve complex issues.
• Share client and market insight with Product and Development to inform product improvements, propositions and go-to-market activity.

Required profile

• Demonstrated success in account management, relationship management or a comparable commercial role in financial services or financial markets technology.
• Experience with funds management, asset management, broking or related financial markets organisations.
• Track record of retaining clients, growing revenue, expanding solutions and delivering commercial targets.
• Ability to build relationships and influence stakeholders at all levels, including senior executives.

Required skills

• Strong understanding of trading environments, including business practices, workflows and technology needs.
• Negotiation, presentation and communication skills.
• Commercial and financial acumen.
• Account planning, CRM, pipeline management and forecasting discipline.

What we offer

• 8 additional paid days per year.
• Hybrid working.
• Cash bonus for every successful referral.
• School leave of 8.5 days and up to 26 weeks' paid parental leave for primary carers.
• 3 days' paid charity leave per year.
• Discounted health insurance premiums.
• Learning and development access through LinkedIn Learning.