Sales & Marketing Coordinator

About the role

The Sales & Marketing Coordinator supports the hotel’s sales and marketing team, assists the Business Development Manager with events, and contributes to various promotional projects. This role involves creating content, handling communications, and helping to execute marketing campaigns.

Key responsibilities

• Create content for print, online and digital distribution.
• Assist with proposals, drafting documents, mail‑outs and other outgoing communication material.
• Handle incoming telephone calls, conduct telemarketing and prepare weekly summary reports.
• Maintain electronic files of contracts, rates and promotional materials.
• Collect and organise all sales & marketing correspondence and distribute brochures and sales kits.

Required profile

• Minimum 12 months experience in hotel operations or sales & marketing.
• Bachelor’s or tertiary qualification in hospitality.
• Strong understanding of digital marketing concepts and social media trends.
• Excellent planning, execution and attention to detail in a fast‑paced environment.
• Ability to work independently and manage diverse stakeholders.

Required skills

• Digital marketing knowledge.
• Telemarketing and client outreach.
• Drafting proposals and communication materials.
• Organisational skills for managing correspondence and promotional assets.