Resident Lifestyle Coordinator

About the role

The Resident Lifestyle Coordinator supports daily community operations and drives resident engagement to boost retention. Working closely with the Community Manager and leasing team, this role helps manage move‑ins, coordinate events, and handle resident services in a vibrant apartment community.

Key responsibilities

• Greet prospects and residents, assist with tours, and ensure a welcoming office environment.
• Answer phone calls, route inquiries, and follow up on service requests.
• Maintain guest suite schedules, loading dock/elevator coordination for move‑ins and move‑outs.
• Document package deliveries and notify residents within 24 hours.
• Prepare amenities for resident use and ensure they are in tour‑ready condition.
• Develop and execute innovative events, programs, and services using amenity spaces.
• Maintain up‑to‑date information on local restaurants, shops, and services; provide recommendations to residents.
• Monitor the Lifestyle email account, respond promptly, and promote events and programs.

Required profile

• Strong customer‑service orientation with a friendly, professional demeanor.
• Excellent communication and organizational skills.
• Ability to multitask, prioritize tasks, and work collaboratively with team members.
• Knowledge of local area amenities and resources is a plus.

Required skills

• Proficiency in basic office software (e.g., email, scheduling tools).
• Experience managing resident services or community events.