Part-time Receptionist – Luxury Boutique (Melbourne)

About the role

This hands‑on receptionist position supports the front‑of‑house of a luxury boutique in Melbourne’s CBD, delivering a warm and professional experience for every client from arrival to collection.

Key responsibilities

• Meet and greet clients, ensuring a polished client experience.
• Manage incoming phone calls and respond to general enquiries.
• Coordinate bookings, appointments and collection schedules.
• Handle payments and maintain accurate transaction records.
• Maintain the presentation and standards of the reception area.
• Liaise with couriers and assist with invoice reconciliation.
• Support day‑to‑day boutique operations as required.

Required profile

• Previous customer‑service experience in a professional or client‑facing environment.
• Strong communication and interpersonal abilities.
• Polished, professional appearance and high level of manners.

Required skills

• Proficiency with Microsoft Office applications.