Onsite Computer Repair Field Technician

About the role

Computer Cures is looking for an onsite computer repair technician in Melbourne. The company offers a wide range of computer repair and maintenance services, so no two days are the same. The role is described as important and significant within a small but fast-growing company.

Key responsibilities

• Repair and upgrade PCs, Macs, laptops and desktops
• Troubleshoot and repair advanced hardware and software, including Windows 7, 8 and 10 and macOS
• Work with Apple iPhones, iPads and Android devices
• Provide basic admin using the job management system, such as collecting payments on site and giving follow-up support by phone or email

Required profile

• Australian permanent resident living in Melbourne
• Over 5 years of experience in computer repairs
• Reliable, organised, outgoing and professional, with a can-do attitude
• Owns a reliable, well-maintained car and holds a full driver's licence with a good driving record
• Owns a smartphone and is willing to undergo a background check
• Experience in IT support for a mobile computer repair company or computer shop

Required skills

• Computer repair and upgrades for PCs, Macs, laptops and desktops
• Advanced hardware troubleshooting, repair and upgrades
• Advanced software troubleshooting for Windows 7, 8, 10 and macOS
• Proficiency with Apple iPhones, iPads and Android devices
• Ability to explain technical issues in plain English

What we offer

• Company-provided iPhone, iPad and work tools
• Branded work uniform, work bag and personalised business cards and name badge
• Extensive training and support
• Offices and a dedicated repair workshop in Parkdale, Melbourne, with free underground parking
• Fuel allowance and e-tag

To apply, candidates are asked to call the company directly; resumes are not accepted at the first stage.