Medical Receptionist – Amberley Health Centre

About the role

The Medical Receptionist will ensure the clinic runs smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients. This position is based at Amberley Health Centre on RAAF Base Amberley, supporting a multidisciplinary team delivering primary medical, dental, nursing, physiotherapy, and mental health services.

Key responsibilities

• Manage electronic and hard‑copy health records in line with Defence policies, privacy requirements and compliance standards.
• Coordinate appointments and liaise with internal and external health service providers to ensure continuity of care.
• Prepare reports, update health and personnel management systems, and assist with auditing activities.
• Support day‑to‑day clinic operations including filing, mail distribution, photocopying, ordering stationery and processing supply requests.

Required profile

• Minimum of 1 year full‑time (or part‑time equivalent) experience in an administrative role, preferably in a medical setting.
• Completion of a medical terminology course from a Registered Training Organisation, or willingness to complete one.
• Strong oral and written communication skills and ability to work effectively within a multidisciplinary team.

Required skills

• Sound computer literacy.
• Experience with electronic health record (EHR) systems.
• Knowledge of medical terminology.

What we offer

• Predictable work‑life balance with set hours (07:30‑15:30 Mon‑Fri) and holiday leave.
• Safe, respectful environment serving a professional, health‑focused patient cohort.
• Collaborative multidisciplinary team where staff feel valued and supported.
• Practical perks such as free parking and uniforms, plus mental‑health resources and lifestyle discounts.