Junior Administrative Assistant

About the role

We are seeking a motivated and highly organised Junior Administrative Assistant to support day‑to‑day business operations. The role is ideal for an entry‑level professional with strong English communication skills, excellent attention to detail, and the ability to manage multiple priorities across various administrative and customer‑focused activities.

Key responsibilities

• Conduct daily compliance calls and accurately record outcomes.
• Manage and respond to customer care emails within required timeframes.
• Process customer orders accurately and efficiently.
• Cross‑check information across multiple systems to ensure data accuracy.
• Perform regular data entry and maintain up‑to‑date records.
• Follow up on outstanding tasks to ensure timely completion.
• Provide administrative support to multiple departments.
• Communicate effectively with team members, customers, and external stakeholders.
• Identify and escalate discrepancies or issues to relevant stakeholders.
• Assist with general administrative activities and ad‑hoc projects as required.

Required profile

• 1–2 years of experience in administration, customer service, or office support.
• Excellent verbal and written English communication skills.
• Strong attention to detail with high accuracy.
• Ability to multitask and manage competing priorities.
• Comfortable taking direction from multiple managers and stakeholders.
• Strong organisational and time‑management skills.
• Professional, customer‑focused, approachable communication style.
• Ability to work independently and contribute within a team.
• Positive attitude, willingness to learn, and strong sense of accountability.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

What we offer

• Salary paid in Australian Dollars.
• Medical insurance from day one for you and spouse (or parents if unmarried).
• Generous OPD coverage for doctor visits and medical needs.
• Home office setup allowance.
• Internet allowance.
• Gym and wellness allowance.
• Regular team events and engagement activities.
• Mental health and counseling support (Diji Assist).
• Opportunities for professional development.