Program Support Officer & Office Administrator

About the role

As a Program Support Officer / Office Administrator in Aurecon's Townsville office, you will play a key part in enabling project and programme delivery through efficient administrative support. You will work closely with project managers, programme leaders and operational teams, ensuring that processes run smoothly and documentation is accurate.

Key responsibilities

• Coordinate and complete a range of administrative and operational activities for projects and programmes.
• Process workflows using Aurecon and client systems, maintaining compliance with procedures.
• Upload, manage and maintain project documentation, ensuring accuracy, security and compliance.
• Assist project managers with request initiation, information coordination and delivery of high‑standard outcomes.
• Prepare, review and format meeting minutes, reports and other project documentation.
• Arrange meetings and events for senior team members, both internal and external.
• Provide responsive support to geographically dispersed Defence project teams.
• Support the day‑to‑day operations of the Townsville office, handling general administration and workplace requirements.

Required profile

• Demonstrated experience in administration, office support, coordination or project support roles.
• Strong organisational abilities with attention to detail and capacity to manage competing priorities.
• Confidence working with systems, documentation and administrative processes.
• Excellent communication and interpersonal skills for building productive relationships.
• Proactive, collaborative mindset with a willingness to learn new tools and ways of working.
• Ability to obtain and maintain a Defence security clearance and Australian citizenship.

Required skills