Food and Beverage Supervisor

About the role

Join the team at Delta Rue, Sofitel Sydney Wentworth’s signature restaurant, as a Food and Beverage Supervisor. You will support daily operations, lead a dynamic team, and ensure memorable guest experiences in a luxury hotel environment.

Key responsibilities

• Support the Restaurant Manager with day‑to‑day operations of Delta Rue.
• Supervise, lead and motivate food and beverage team members during service.
• Allocate duties, prepare staff rosters and ensure adequate coverage.
• Conduct pre‑shift briefings, communicating priorities, promotions and bookings.
• Monitor staff performance, provide feedback and coaching.
• Maintain service standards, presentation, cleanliness and product quality.
• Handle guest enquiries, complaints and special requests promptly.
• Collaborate with kitchen and hotel teams to deliver seamless service.
• Assist with opening and closing procedures, including cash handling and reconciliation.
• Ensure compliance with RSA, food safety, WHS and hotel procedures.

Required profile

• Previous experience as a Restaurant Supervisor or similar leadership role in a quality restaurant, hotel or hospitality environment.
• Passionate about hospitality and creating memorable guest experiences.
• Confident leading and motivating a team during busy periods.
• Excellent communication and interpersonal skills.
• Hands‑on, organised, solutions‑focused with strong attention to detail.
• Genuine interest in developing people and building a strong team culture.
• Current NSW Responsible Service of Alcohol (RSA) competency.
• Flexibility to work a rotating roster.

Required skills

• Leadership and team motivation.
• Staff scheduling and roster management.
• Customer service and complaint handling.
• Knowledge of RSA, food safety and WHS standards.

What we offer

• Global discounts on accommodation, dining and bars across 100+ Accor hotels.
• Generous leave entitlements, including birthday leave and up to 12 weeks parental leave.
• 30% team‑member dining discount across signature venues.
• Career development opportunities within a globally recognised luxury brand.
• Ongoing learning and development alongside industry leaders.
• Onsite perks such as laundered uniforms, complimentary dry cleaning, $2 barista coffee, $5 staff lunch buffet and discounted city parking.
• Complimentary hotel stay package to celebrate work anniversaries.
• 24/7 access to Employee Assistance Program for wellbeing support.