Executive Assistant Manager - Rooms & F&B

About the role

Sofitel Adelaide is looking for an Executive Assistant Manager who reports to the General Manager and sits on the Executive Committee. The role leads the day-to-day operations of the hotel, covering Rooms and Food & Beverage, and ensures people, performance and guest experience reflect the brand's luxury promise. It is a visible, hands-on position close to guests and staff.

Key responsibilities

• Lead Rooms and Food & Beverage operations with a focus on F&B performance, guest experience and service culture
• Drive revenue, profitability and operational KPIs through financial management and revenue optimisation
• Elevate the F&B offering, service quality and profitability across multiple outlets
• Empower managers to make confident decisions and foster a culture of excellence, empowerment, proximity, trust and transparency
• Stay connected to guests and staff and remain visible across the hotel

Required profile

• Senior operational leadership experience in a luxury or premium hotel
• Extensive Food & Beverage leadership experience, including oversight of multiple outlets
• A genuine luxury mindset and passion for personalised guest experiences
• Strong commercial and financial acumen, with a track record of improving revenue, profitability and KPIs
• Visible, hands-on leadership style able to inspire and develop leaders
• Ability to build trusted relationships across teams and stakeholders
• Commitment to operational excellence, safety, compliance and continuous improvement

What we offer

• Short term incentive program participation
• Employee benefit card with accommodation and F&B discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family and friends accommodation discounts
• Learning programs through the Academies
• Laundered personal business attire and allocated car parking
• Free 24-hour access to the Employee Assistance Program
• Talent development opportunities and CSR activities

Only applicants currently located in Australia with full Australian working rights will be considered.