Data Recovery Technician

About the role

Computer Cures, a small, fast-growing business serving home and small business customers, is looking for a Data Recovery Technician in Melbourne. The role covers a wide range of data recovery services, so no two days are the same. The company states that attitude is more important than experience.

Key responsibilities

• Perform advanced data recovery for PCs, Macs, laptops and desktops (mechanical hard drives and SSDs)
• Handle RAID and NAS data recovery, USB flash drive recovery, memory card recovery, and iPhone and Android device recovery
• Recover email and PST files
• Work in a data recovery workshop and provide follow-up support to customers by phone or email
• Collect payments and use the company's job management system

Required profile

• Australian permanent resident living in Melbourne
• Over 5 years of experience in computer repairs
• Own a reliable, well-maintained car and hold a full driver's licence with a good driving record
• Own a smartphone and laptop
• Willingness to undergo a background check

Required skills

• Advanced data recovery for hard drives, SSDs, RAID, NAS, USB, memory cards and mobile devices
• Ability to explain technical issues in plain English
• Clear thinking, attention to detail and the ability to work under pressure

What we offer

• Company-provided iPhone, iPad and work tools
• Extensive training and support
• Offices in St Kilda, Melbourne, with free underground parking
• Team-oriented culture and optional weekend work
• Possibility to earn sales commissions

To apply, candidates are asked to call the company directly; resumes are not accepted at the first stage.