Customer Service Representative – Retail Store

About the role

Join Reddy Express, a leading convenience and quick‑service retailer, as a Customer Service Representative. You will be the front‑line ambassador, delivering friendly, efficient service while keeping the store clean, well‑stocked, and inviting for every guest.

Key responsibilities

• Provide outstanding customer experiences and address enquiries promptly.
• Maintain store cleanliness, organise merchandise, and ensure shelves are fully stocked.
• Handle cash transactions and operate point‑of‑sale equipment accurately.
• Promote product specials and up‑sell where appropriate.
• Perform moderate to heavy lifting, reach for items, and stay on your feet for extended periods.
• Adapt to a fast‑paced environment by multitasking and managing time effectively.

Required profile

• Strong focus on delivering excellent customer service.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including nights, early mornings, and weekends.
• Physical stamina for long periods on foot and occasional lifting.
• Readiness to learn product ranges and store promotions.

Required skills

What we offer

• Opportunity to be part of a growing national retail network.
• Training and development in retail operations.
• Flexible scheduling to suit personal needs.