Coordination Team Manager
alfalaval · Sydney
Job description
About the role
Lead, develop, and inspire the Coordination Team to achieve operational excellence and deliver superior customer experiences across Oceania.
Key responsibilities
- Oversee planning, scheduling, and coordination of Field Service and Service Centre activities.
- Ensure timely processing of service requests, resource allocation, and customer communication.
- Drive standardisation, best practices, and process improvements.
- Collaborate with Operations managers for seamless service delivery.
- Provide hands‑on operational support during peak periods or complex situations.
Required profile
- Proven leadership experience in service coordination or operations.
- Strong coaching, mentoring, and team development abilities.
- Customer‑first mindset with a focus on operational excellence.
- Excellent communication, stakeholder management, and problem‑solving skills.
Required skills
- Experience with process improvement, digitisation, and change management.
What we offer
- 25 days annual leave
- Death & Total permanent disability cover
- Income protection
- Perkbox Discounts Portal
- Financial & Wellbeing Seminars
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 6 hours ago
Expires 1 month from now
10 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
alfalaval
Sydney