Business Support Specialist

About the role

The Business Support Specialist will work closely with consultants and the Business Support team to provide administrative and sales support for the Brisbane branch of a multinational staffing consultancy.

Key responsibilities

• Answer and route incoming telephone calls and provide reception cover as needed.
• Reformat candidate CVs, monitor mailboxes for admin requests, and handle digital registration documents via DocuSign.
• Update information in Salesforce CRM, generate cyclical reports, and distribute fee schedules.
• Post job adverts, chase job board ads, and manage payroll queries for contract candidates.
• Assign candidate log‑ins for Skillport e‑learning and set up evaluations in IKMT.

Required profile

• Strong administration experience with high accuracy under pressure.
• Excellent communication, organisational skills and a strong work ethic.
• Proficient in Microsoft Office.

Required skills

• Salesforce (SFDC) CRM
• DocuSign
• Microsoft Office suite

What we offer

• Early finish on Friday
• Wellbeing initiatives such as virtual counselling and flu vaccinations
• Training and upskilling opportunities
• Industry‑leading technology including tablets and Salesforce leads portal