Business Support Coordinator

About the role

Beneco is looking for a Business Support Coordinator in its Rhodes, NSW office. You will keep the business moving, solve problems before they become issues and ensure everyone interacting with the team receives a professional, timely response. The role covers a wide range of operational and administrative functions, from inbox and referral workflows to billing, account follow-up and correspondence with external stakeholders.

Key responsibilities

• Manage and prioritise inbox and referral intake, ensuring new referrals are entered, assigned and stakeholders notified promptly
• Follow up on outstanding debtor accounts proactively, resolving matters with professionalism and initiative
• Coordinate the monthly invoice run, accurate billing, on-time invoicing and recording of funding in the case management system
• Provide administrative and operational support, including report formatting, meeting coordination, clinician scheduling support and office management
• Contribute ideas for improvement and flag issues, seeking proactive solutions

Required profile

• Background in administration, business support or operations, ideally in a healthcare, medical or allied health environment
• Experience with financial or billing administration, including account follow-up, invoice processing and debtor communication
• Comfortable in a case management or similar system, able to learn quickly and navigate software confidently
• Takes initiative, solves problems proactively, communicates professionally with internal and external stakeholders, and is open to learning

What we offer

• Full-time permanent position with competitive salary commensurate with experience
• Office-based in Rhodes with flexibility when required
• Great Place to Work Certified, ranked #10 in the Small Business category
• 26 weeks paid parental leave for primary caregivers after 3 years' tenure
• Genuine progression pathways and active mentoring from an experienced leader

To apply, submit your CV and a brief cover note through the application link on the advert.