Account Manager – Sydney

About the role

EatClub is scaling rapidly in Sydney and needs an Account Manager to act as the "mayor" of a portfolio of restaurant partners. You will own commercial success, build trusted relationships, and use data‑driven insights to reduce churn and grow revenue.

Key responsibilities

• Visit and build strong relationships with restaurant partners across your territory.
• Monitor partner performance using dashboards and data insights, identifying risks early.
• Lead onboarding, activation, and optimisation for new partners.
• Identify and deliver growth opportunities, including campaigns, upsells, and new features.
• Balance field visits with desk‑based planning and analysis, providing feedback to improve processes.

Required profile

• 3+ years’ experience in hospitality sales or account management.
• Proven track record of upselling and revenue growth within existing accounts.
• Strong organisational and communication skills, both in‑person and written.
• Comfortable balancing autonomous field work with structured reporting.

Required skills

• Experience using performance dashboards and data analysis to guide decisions.

What we offer

• Staff discounts and dining vouchers through EatClub.
• Opportunity to shape the account management function in a high‑growth, international business.
• Collaborative culture that values thoughtful execution and continuous improvement.