Banking Consultant – Retail Banking (Mitchelton)
ANZ Banking Group Limited · Mitchelton
Job description
About the role
As a Banking Consultant in ANZ’s Retail Banking division, you will deliver a seamless banking experience to customers in the Mitchelton branch. You will address end‑to‑end financial needs, guide conversations, and promote digital solutions while upholding ANZ’s Customer Promises.
Key responsibilities
- Provide high‑quality customer service, completing transactions and recommending suitable products based on accreditation level.
- Drive customer engagement and advocacy by delivering personalised financial advice.
- Support bank programmes and initiatives, acting as a peer coach and role model for colleagues.
- Maintain a thorough “know‑your‑customer” approach from a risk perspective.
- Ensure compliance with ANZ policies, branch procedures, and regulatory requirements.
Required profile
- Exceptional customer focus with a strong service orientation.
- Retail experience is an advantage.
- Comfortable using and promoting technology and digital channels.
- Ability to multitask, adapt to change and work in ambiguous situations.
- Willingness to collaborate within a team environment.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 6 days from now
46 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ANZ Banking Group Limited
Mitchelton
Related job offers
-
Banking Consultant – Mitchelton (Part‑time)
ANZ Banking Group Limited Mitchelton -
Management Accountant – Manufacturing (Remote, AU)
Staff Domain La Pampangue -
Senior Investment Operations Manager
ANZ Banking Group Limited Melbourne -
Credit Coach – Home Lending Capability
ANZ Banking Group Limited Melbourne -
Fraud Scam Prevention Specialist
ANZ Banking Group Limited Melbourne