Banking Consultant – Retail Banking (Sydney, NSW)

About the role

ANZ is seeking Banking Consultants to join its Retail Banking team across multiple branches in Sydney. In this customer‑focused role you will deliver end‑to‑end financial solutions, support transactions and guide clients on digital and product offerings.

Key responsibilities

• Provide high‑quality service to branch customers, handling transactions and product enquiries.
• Conduct needs‑based conversations to identify and recommend appropriate financial solutions.
• Promote ANZ’s digital channels and educate customers on their use.
• Maintain compliance with ANZ policies, risk and regulatory requirements.
• Support branch initiatives and contribute to customer engagement and advocacy.
• Act as a peer coach and role model within the team.

Required profile

• Strong customer focus with retail banking experience (preferred).
• Ability to build relationships and communicate clearly.
• Willingness to work rostered hours, including Saturdays.
• Commitment to compliance and risk standards.

Required skills

• Knowledge of banking products and services.
• Familiarity with digital banking platforms.

What we offer

• Opportunities for casual, part‑time and full‑time employment.
• Career development in a fast‑paced, collaborative environment.
• Support for learning and growth within ANZ.