Workplace Services Project Officer

About the role

JLL's Workplace Services Australia business line works with leading organisations and governments to provide onsite solutions. As part of a Brisbane CBD onsite team, you will support the delivery of procurement and project management services for Queensland's largest employer. Working alongside Facilities Managers, you will handle contract renewals and negotiations, quote requests and reviews, scope and project meetings, inspections, compliance activities and client relationship management, while collaborating with peers to develop an ongoing project plan.

Key responsibilities

• Create, process and scope project and work orders in Prism, tracking progress with clients
• Assist with Requests for Quotes, Requests for Tenders, Requests for Expenditure and quote comparison schedules
• Source suppliers, obtain competitive pricing and support basic client negotiations
• Track project deliverables, milestones and resource schedules in Prism
• Maintain project and procurement documentation in SharePoint and ensure compliance
• Coordinate project meetings, prepare agendas and track action items
• Act as point of contact for internal project teams and external vendors, monitor supplier performance against KPIs and delivery timelines
• Address invoice discrepancies, delivery delays or quality issues with the Director of Workplace Services and client Facilities Managers
• Ensure purchasing and project activities comply with internal governance, corporate policies and statutory procurement regulations

Required profile

• 1-4 years of experience in procurement, contract administration, project coordination or supply chain support
• Interest in commercial property tenancy management
• Strong understanding of client and supplier relationship building

Required skills

• Proficiency in work order management software
• Strong Microsoft Office skills (Excel data manipulation, Word, PowerPoint)
• Analytical ability to compare quotes, analyse spend data and maintain pricing spreadsheets
• Clear verbal and written communication for negotiating with suppliers and reporting to stakeholders
• Attention to detail in documentation, contract compliance and record keeping

What we offer

• Training, including development in Facilities Management
• Employee discounts on fitness, wellbeing and other brands
• 18 weeks paid maternity leave
• Private health insurance discounts and active social club
• Employee assistant program and paid time off for volunteer work
• Novated lease for EV cars