Wellness Assistant Team Leader

About the role

Glen Eira Leisure is recruiting a part-time Wellness Assistant Team Leader in Glen Eira, Victoria. The role supports the leadership and development of Wellness Instructors across multiple sites, working closely with instructors and key stakeholders to deliver high-quality wellness programs. It combines people leadership, administrative coordination and direct program delivery.

Key responsibilities

• Support instructors with day-to-day leadership, guidance, mentoring and operational support
• Assist with staffing, timetabling and instructor coverage across multiple sites
• Support instructor onboarding, training and ongoing professional development
• Provide specialist support for wellness programs, instructor practices and customer outcomes
• Monitor class attendance, participation trends and customer feedback to identify service improvements
• Support new programs, promotions, special events and community initiatives
• Help maintain a welcoming, professional environment and support complaint resolution
• Assist with record keeping, staff communications and reporting
• Ensure studios and programs meet safety and compliance standards, and deliver wellness classes when required

Required profile

• Certificate III in Fitness
• Current First Aid and CPR certificate
• Experience delivering wellness, group exercise or health-focused programs
• Experience supporting, supervising or mentoring staff in a leisure, fitness or customer service setting
• Knowledge of wellness and mind-body programs such as Yoga, Pilates and Meditation
• Experience coordinating timetables, instructor coverage and program resources

Required skills

• Strong customer service, communication and stakeholder relationship skills
• Ability to monitor program performance and implement service improvements
• Organisational and time-management skills
• Problem-solving, conflict resolution and complaint-handling skills
• Proficiency in computer systems, administration and record keeping
• Understanding of workplace health and safety, risk management and child safety requirements

The position is paid $36.69 per hour plus superannuation, for 11.4 hours per week. Applications are made online with a resume and a one-page cover letter, closing on 1 November 2026. Pre-employment checks (Working with Children, police, health declaration, right to work, qualification and reference checks) are required.